Frequently Asked Questions

I usually use various software and tools, including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe XD, Adobe After-effects, Figma, Canva, and more

No, not at all. Once you contact me, I will send you a briefing with a series of detailed questions that will help me get to understand your business.

The design process is a series of steps that graphic works I follow to create a visual solution for a particular problem. The design process usually includes steps such as research, brainstorming, sketching, creating a rough draft, refining the design, and delivering the final product.

Yes I do. I have designed the layout and visual elements of books, magazines, newspapers, and other printed materials

Some common types of graphic design projects I usually work include logos, branding identity, business cards, brochures, flyers, social media graphics, web design, packaging design, book layout, e-book and more.

Yes, I am able to provide source files, such as AI, PSD, INDD, XD, FIG or other file with my design work.

Yes, I am able to work under tight deadlines while maintaining high-quality standards in my work. I can be more efficient if proper requirement is given.

When you recieve your design order via e-mail one of three things will happen. If you love the design, let me know and I’ll close out the order. If you like it but would like to make a few changes to it, just reply to the e-mail that I sent the design in and I’ll make the changes right away! If I missed the mark and you need us to start over, reply to the e-mail that was sent and let me know where I went wrong and what you would like to see different. Sending examples of designs you like is always helpful too! I will love to design according your changes.

Payments may be made by credit card (Visa, Mastercard) or Debit Card. All payments are securely processed via Wise.

I offer two payment plans:
(1) 50% – 50% (upfront – before final file delivery)
(2) 25% – 50% – 25% (upfront – after mock-up approval – before final file delivery)
If you have any other queries regarding this, we can further discuss on the same.